AST RESEARCH, INC. TECHNICAL BULLETIN # 0800 04/15/97 TITLE: PowerExec & Stacker & Norton Desktop ISSUE Customers have experienced difficulties using Stacker 2.0 with Norton Desktop version 2.0. The problems observed are as follows: 1. Unable to access Setup after Stacker is installed. 2. Unable to access Setup after DISABLING the Norton Anti-Virus option inside of a desktop. There may be other sporadic problems under DOS as well as Windows. This issue affects PowerExec systems using the software configuration mentioned above. BACKGROUND The failures observed stem from Stacker 2.0. ACTION Obtain Stacker version 4.0 or later from the Stac Electronics Web site at the following address: http://www.stac.com NOTES N/A TAN N/A --------------------------------------------------------------------- The information in this data sheet is subject to change without notice. AST Research, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This material contains information protected by copyright. No part of this material may be reproduced in any form without prior written consent from AST Research, Inc. All rights reserved. --------------------------------------------------------------------- 01