Article: Q74208
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s):
Keyword(s):
Last Modified: 16-OCT-1999
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The information in this article applies to:
- Microsoft Windows versions 3.0, 3.0a
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SYMPTOMS
========
If you have an ALR VEISA 386 or 486 VEISA machine with a mouse connected to the
PS/2 mouse port and you use the HIMEM.SYS file (version 2.6) shipped with
Windows 3.0, you may notice that your mouse pointer stops responding (freezes)
in Lotus 3.1 at the MS-DOS level (that is, not in a Windows virtual machine. The
mouse works correctly in Windows.
CAUSE
=====
ALR has confirmed this to be a problem in its 386 and 486 VEISA machines. ALR is
researching the problem.
WORKAROUND
==========
Use a serial mouse.
MORE INFORMATION
================
Contact ALR technical support for more information.
The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.
Additional query words: 3.00 frozen mouse pointer Lotus 3.1 3.00A
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Keywords :
Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version : WINDOWS:3.0,3.0a
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