Article: Q74997
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.0,5.0a,6.0,6.2,6.21,6.22; WINDOWS:3.0,3.0a
Operating System(s):
Keyword(s):
Last Modified: 23-NOV-1999
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The information in this article applies to:
- Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22
- Microsoft Windows versions 3.0, 3.0a
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SYMPTOMS
========
When you run Microsoft Windows version 3.0 under Microsoft MS-DOS version 5.0,
6.0, or 6.2, with Digital Equipment Corporation (DEC) Pathworks versions 4.x,
your machine may stop responding (hang) when accessing floppy disks from the
MS-DOS command prompt.
When you switch to the MS-DOS Prompt from within Windows 3.0, accessing drives A
and B may cause the machine to hang.
CAUSE
=====
This problem may occur if EMM386.EXE is loaded.
WORKAROUND
==========
To see if the problem is related to EMM386.EXE, type "REM" (without the
quotation marks) in front of the DEVICE=C:\DOS\EMM386.EXE line in your
CONFIG.SYS file. Restart the machine. If the problem seems to go away, take the
"REM" out and try the following:
1. Make sure to follow the directions for installing Pathworks with MS-DOS 5.0
on page 25 of the version 5.0 "Microsoft MS-DOS Getting Started" manual.
2. Exclude the area A000 - C7FF and specify no expanded memory by adding the
following to your CONFIG.SYS file:
" Device=EMM386.EXE x=A000-C7FF NOEMS " (without the quotation marks)
3. Try excluding the system ROM.
4. In the [386Enh] section of the Windows SYSTEM.INI file, exclude E000 - EFFF
from the EMM386 if your EtherNet card is set for this area.
Pathworks is manufactured by Digital Equipment Corporation, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: 6.22 5.00 5.00a 6.00 6.20 3.00 3.00a
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Keywords :
Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a
Version : MS-DOS:5.0,5.0a,6.0,6.2,6.21,6.22; WINDOWS:3.0,3.0a
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