Q88429: Problems with Swan Video Drivers and Utilities and Windows

Article: Q88429
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 01-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

If you have a Swan products video driver or adapter, you may experience the
following problems when you run Microsoft Windows version 3.1:

- Swan Products Super VGA card (SVGA-16) comes with a Windows high- resolution
  video drivers dated 01/21/91. Some of these drivers work correctly in
  standard mode, but do not allow Windows to run in 386 enhanced mode.

- EANSI.SYS version 6.0, which comes with the Swan Products video adapter
  Palette Plus, causes Windows 3.1 to stop responding (hang) when you run a
  Windows-based application in standard or 386 enhanced mode.

CAUSE
=====

Swan Products' video drivers and the EANSI.SYS utility need to be updated to
function properly with Microsoft Windows version 3.1.

RESOLUTION
==========

To correct these problems, obtain a new video adapter driver (UPDATE31.ZIP) from
Swan technical support, or remove EANSI.SYS from the CONFIG.SYS file.

The Swan products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 3.00 3.00a 3.10 3.11 3rdparty SWAN SVGA phone crash stop freeze hangs crashes freezes up

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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