Article: Q92937
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s):
Keyword(s):
Last Modified: 05-OCT-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
-------------------------------------------------------------------------------
SYMPTOMS
========
After you install PC Tools for MS-DOS, your mouse and/or keyboard behave
erratically in Microsoft Windows, or Windows stops responding (hangs) after the
logo screen is displayed.
CAUSE
=====
During installation, PC Tools for MS-DOS, version 7.0, 7.1, or 8.0, may make the
following changes to the [boot] section of the SYSTEM.INI file:
mouse.drv=C:\PCTOOLS\SYSTEM\COMMMOU.DRV
keyboard.drv=C:\PCTOOLS\SYSTEM\COMMKBD.DRV
display.drv=C:\PCTOOLS\SYSTEM\COMMDIS.DRV (version 8.0 only)
cpdisplay.drv=<original display driver>
NOTE: The paths to these files may vary.
The entry for <original display driver> is the driver filename for the
active display drive as shown in Windows Setup.
These modifications can change mouse and/or keyboard behavior in Windows, or
cause Windows to hang.
WORKAROUND
==========
To work around these problems, deactivate (comment) the lines shown above by
inserting a semicolon (;) at the beginning of each line. Then, add the following
lines to the [boot] section of the SYSTEM.INI file:
mouse.drv=MOUSE.DRV
keyboard.drv=KEYBOARD.DRV
display.drv=<original display driver>
These are the standard settings for the Microsoft mouse, enhanced 101- or 102-key
keyboard, and current display driver. If you are using a different mouse, or
keyboard, run Setup to reinstall the appropriate driver(s).
NOTE: This workaround disables the PC Tools Commute application.
PC Tools for MS-DOS is manufactured by Central Point Software, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.
Additional query words: 3.10 commute 8.00 8.0 PCTOOLS
======================================================================
Keywords :
Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version : WINDOWS:3.0,3.0a,3.1,3.11
=============================================================================