Article: Q93679
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.21,6.22
Operating System(s):
Keyword(s):
Last Modified: 23-NOV-1999
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The information in this article applies to:
- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22
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SYMPTOMS
========
If you are using SMARTDrive to cache a floppy disk on a COMPAQ machine, MS-DOS 6
and later Upgrade may be unable to read the Uninstall disk during installation.
Setup also may also repeatedly ask you to insert MS-DOS Upgrade Setup Disk 1
after you select the Windows-based and/or MS-DOS-based optional utilities.
CAUSE
=====
These problems are caused by a problem in the COMPAQ BIOS. They occur when
SMARTDrive is loaded in upper memory because all floppy disk data transfers go
through the upper memory blocks (UMBs).
WORKAROUND
==========
To work around this problem, edit your AUTOEXEC.BAT file as follows so that it
loads SMARTDrive in conventional memory:
smartdrv /l
If loading SMARTDrive low does not correct the situation, either configure
SMARTDrive for read-caching only (no write-cache) on the floppy disk drives, or
restart your computer without loading SMARTDrive before you run MS-DOS Upgrade
Setup.
Additional query words: 6.22 6.00 6.20
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Keywords :
Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version : MS-DOS:6.0,6.2,6.21,6.22
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