Article: Q106438
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s):
Keyword(s):
Last Modified: 03-OCT-1999
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The information in this article applies to:
- Microsoft Windows for Workgroups version 3.11
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SYMPTOMS
========
After you print to a shared Microsoft Windows for Workgroups printer, your
computer stops responding, or hangs. The print job finishes successfully.
CAUSE
=====
When you share a printer on a Windows for Workgroups version 3.11 computer, the
default configuration for the printer is to send printer alerts through the
Print Manager. These alerts can sometimes cause a computer to hang.
WORKAROUND
==========
To work around this problem, disable printer alerts by adding the following
entry to the [Network] section of the SYSTEM.INI file on the print server:
SendPrintMessages=no
NOTE: Disabling WinPopup does not disable printer alerts since these messages are
sent through Print Manager. The only way to disable printer alerts is to add the
line described above.
STATUS
======
Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: 3.11 freeze pop up notification
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Keywords :
Technology : kbAudDeveloper kbWFWSearch kbWFW311
Version : WINDOWS:3.11
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