Q107358: ICL ErgoPRO DXG/66 "Non-Accessible Boot Device"

Article: Q107358
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 21-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

Windows NT does not install properly on ICL ErgoPRO DXG/66 computers. Please
note that this computer is not supported by Windows NT at this time.

After the first reboot during Windows NT setup [after Disk 9], the following
message is displayed:

  Non-accessible boot device.

The same problem exists with CD-ROM installs.

CAUSE
=====

The ICL ErgoPRO DXG/66 computer is not supported by Windows NT at this time. In
addition, problems have been encountered with its NCR53C94 SCSI controller.

RESOLUTION
==========

The following procedure has been found to resolve this problem. However, it is
not confirmed. Microsoft does not warranty this procedure and does not
officially support the ICL ErgoPRO DXG/66 in any manner.

1. Acquire ICL System BIOS version (1.13) or later from ICL (British
  manufacturer).

2. Disable the on-board SCSI controller.

3. Replace the default NCR53C94 SCSI controller with one supported by Windows NT
  such as an Adaptec 1540b.

Additional query words: prodnt Ergo Pro error

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : :3.1
Issue type        : kbprb

=============================================================================