Article: Q110763
Product(s): Microsoft Windows NT
Version(s): 3.1
Operating System(s):
Keyword(s): kbinterop
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Advanced Server, version 3.1
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SYMPTOMS
========
Printing from a Macintosh computer using Apple 6.x or 7.x Laserwriter drivers to
an HP Laserjet IIIsi printer that has its queue defined on a Windows NT computer
using HP Postscript drivers, results in a print failure with the following
Postscript error page:
ERROR: invalidaccess
OFFENDING COMMAND: setdefaulttimeouts
STACK:
300
60
0
NOTE: This problem may occur with any Postscript printer under similar
configurations.
CAUSE
=====
This problem is caused by a bug in SFMPRINT.EXE.
RESOLUTION
==========
Using the newest Laserwriter driver from Apple (version 8.1.1) or the newest
driver from HP (version 8.0) allows jobs to be successfully printed.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT Advanced Server
version 3.1. This problem was corrected in the latest US Service Pack for
Windows NT and Windows NT Advanced Server. For information on obtaining this
update, query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Additional query words: prodnt
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Keywords : kbinterop
Technology : kbWinNTsearch kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNT310Search
Version : 3.1
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