Article: Q113124
Product(s): Microsoft Home Kids Products
Version(s): 1994 edition
Operating System(s):
Keyword(s): kbmm kbusage kbprb
Last Modified: 26-MAY-2001
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The information in this article applies to:
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
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SYMPTOMS
========
When you start Encarta, you may receive a general protection (GP) fault in
module MEDV10.DLL.
STATUS
======
Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
RESOLUTION
==========
To eliminate this problem, do one of the following, then restart Encarta:
- Delete the ENCARTA.INI file (it is located in the WINDOWS directory.)
-or-
- Open the ENCARTA.INI file in Notepad and change the LastPosition setting to
read as follows:
"LastPosition=0,0" (without the quotation marks)
MORE INFORMATION
================
This problem is caused by an invalid article reference within Encarta.
Additional query words: 1994 multi media multimedia multi-media gp fault gpf gpfault hang crash lock launch launching
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Keywords : kbmm kbusage kbprb
Technology : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994
Version : :1994 edition
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