Article: Q114243
Product(s): Microsoft Windows NT
Version(s): 3.1 3.5 3.51
Operating System(s):
Keyword(s): kbsetup
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 3.1
- Microsoft Windows NT Workstation version 3.1
- Microsoft Windows NT Advanced Server, version 3.1
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0
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SYMPTOMS
========
When installing Windows NT on an IBM PS/ValuePoint P60/D Pentium machine, the
computer may hang with a STOP message.
CAUSE
=====
This problem occurs just prior to the GUI-portion of the Windows NT 3.1 Setup
procedure, and may be due to a conflict with the Maxtor MXT-540 AT drive
firmware.
WORKAROUND
==========
To correct this problem, obtain a firmware upgrade from IBM's BBS at (919)
517-0001. The files to download are P60NT.DSK (from Directory area 36) and
LDF.COM (from Directory area 10). After downloading the two files to your
hard-drive do the following from the MS-DOS command prompt:
1. Run LDF.COM (extracts two files: LOADDSKF.EXE and PRODAID.TXT)
2. Insert a blank formatted floppy disk into Drive A and type:
LOADDSKF P60NT.DSK A: <enter>
This uncompresses files from P60NT.DSK to the disk.
3. Use the floppy disk you just created to boot the IBM PS/ValuePoint P60/D
Pentium machine.
4. After the system boots, a report on its progress is displayed. Do not power
down the system until instructed to do so by the appearance of a power cycle
message.
5. When you receive the power cycle message, turn the system off.
6. Proceed with the Windows NT version 3.1 installation.
MORE INFORMATION
================
The IBM firmware utility upgrades a Maxtor MXT-540 AT drive to firmware level
6.0 for the IBM PS/ValuePoint P60/D Pentium machine. The utility works on only
the first upgradable MXT-540 AT drive it finds, so if you have more than one
MXT-540 AT drive, apply the upgrade to each drive, and power-cycle the system
after each run. For more information on the upgrade utility, contact IBM
Hardware Technical Support at (800) 772-2227.
The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.
Additional query words: prodnt ide blue trap
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Keywords : kbsetup
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Version : 3.1 3.5 3.51
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