Q114367: Art Gallery Err Msg: Printer Device Must Be Raster Printer

Article: Q114367
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 08-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Art Gallery for Windows, version 1.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When you try to print from Art Gallery to a Hewlett-Packard (HP) LaserJet
printer using the Microsoft Windows Printing System (WPS) version 1.0 or when
you use the HP DeskJet driver version 6.1d, the following error is generated:

  Art Gallery
  The printer device must be a Raster Printer.

After choosing OK to the above message, the requested job does not print.

WORKAROUND
==========

Use the standard Windows HP LaserJet printer driver for your printer when
printing from Art Gallery.


MORE INFORMATION
================

Microsoft has confirmed this to be a problem in Art Gallery version 1.0.


Additional query words: kbhowto 1.0 multi media multimedia multi-media err HPLaser Prn Non-Raster

======================================================================
Keywords          :  kbbuglist
Technology        : kbHomeProdSearch kbZNotKeyword kbArtGallery
Version           : WINDOWS:1.0

=============================================================================