Q118772: Err Msg During Backup: Fatal Error on Drive 1

Article: Q118772
Product(s): Microsoft Windows NT
Version(s): WinNT:3.1,3.5,3.51,4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the Windows NT Backup program with an Exabyte EXB-8200 tape backup
device on an IBM SCSI controller, the backup process may stop and the following
error message may appear:

  Fatal error on drive 1

CAUSE
=====

This problem occurs with earlier versions of IBM SCSI BIOS.

RESOLUTION
==========

Upgrade the IBM SCSI controller BIOS to the revision dated 1992 or later. For
additional information, call IBM Technical Support at (800) 772-2227.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : WinNT:3.1,3.5,3.51,4.0

=============================================================================