Article: Q118994
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0,3.0a
Operating System(s):
Keyword(s):
Last Modified: 15-NOV-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Mail Gateway to Fax, versions 3.0, 3.0a
-------------------------------------------------------------------------------
SYMPTOMS
========
When an incoming fax image is received, the Microsoft Mail Gateway to FAX may
generate the error message "Cannot find or open *.ICX" if you are using the
spool printing option on a Novell Netware network. (The option sends the fax
image to the printer on receipt. When it is on, the PROFILE.GLB file has the
FAXIn Mode set to SPOOL orVIEW+SPOOL.)
CAUSE
=====
The FAX Gateway spawns the program MAKEDCX.EXE and generates the *.ICX file,
which the PPB.EXE program uses to print the fax image. The error indicates that
the MAKEDCX.EXE program is failing to create or open the *.ICX file because the
network operating system is not finding the file.
RESOLUTION
==========
Use the Novell MAP ROOT command to define the Microsoft Mail database and
executables drives and directories to be at the root level.
Additional query words: 3.00 3.00a Novell
======================================================================
Keywords :
Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateFax300 kbMailGateFax300a
Version : MS-DOS:3.0,3.0a
=============================================================================