Article: Q119086
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s):
Keyword(s):
Last Modified: 14-OCT-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows for Workgroups version 3.11
-------------------------------------------------------------------------------
SYMPTOMS
========
Your machine stops responding (hangs) at the logo screen when you start Windows
for Workgroups 3.11 with Novell NetWare NETX and an ArcNet card.
NOTE: If you are using the Novell VLM redirector, the machine does not hang,
instead, File Manager reports Novell server drives do not exist when you select
them.
CAUSE
=====
Most ArcNet cards come with the factory defaults settings of IRQ 2 and I/O Base
02E0. IRQ 2 is reserved for the cascading BIOS, and 02E0 can cause a conflict
with an installed COM 2 port. This problem can occur with any hardware conflict
and is not limited to the default settings.
RESOLUTION
==========
To correct this problem, reconfigure the ArcNet card for a different interrupt
and a different port address.
Additional query words: 3.11 shell lockup logo trxnet
======================================================================
Keywords :
Technology : kbAudDeveloper kbWFWSearch kbWFW311
Version : WINDOWS:3.11
=============================================================================