Article: Q119662
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s):
Last Modified: 21-SEP-1999
1994
WINDOWS
kbprint kb3rdparty kbprb kbmm kbfile
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The information in this article applies to:
- Microsoft Bookshelf for Windows, 1991, 1992, 1993, 1994, 1995 editions
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SYMPTOMS
========
When you are printing from Microsoft Bookshelf to a Canon BJ-200 printer, you
can print only once. The second time you try to print, nothing happens. You must
quit and then restart Bookshelf to print anything else.
CAUSE
=====
This problem can occur if you are using the Canon BJ-200 version 1.0 printer
driver.
RESOLUTION
==========
To correct this problem, install version 1.2 of the Canon BJ-200 printer driver.
MORE INFORMATION
================
The self-extracting Canon3.exe file is available as a free download from the
following Microsoft Internet sites:
http://support.microsoft.com/download/support/mslfiles/canon3.exe
ftp://ftp.microsoft.com/softlib/mslfiles/canon3.exe
For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: msn_bookshelf 1994 multi media multimedia multi-media bj200 bj 200
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Keywords :
Technology : kbHomeMMsearch kbBookshelfSearch
Version : WINDOWS:
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