Q121350: CTRL Key Does Not Work in Windows or Windows for Workgroups

Article: Q121350
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 15-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

Commands that use the CTRL key (for example, CTRL+F4 or CTRL+HOME) do not work.

CAUSE
=====

This problem can occur when Windows is using the KEYBOARD.DRV and *VKD drivers
and the keyboard driver selected in Windows Setup differs from the type in use.
(For example, Setup displays "All AT type keyboards [84--86 keys]" when the
keyboard in use is actually a 101-key keyboard.)

RESOLUTION
==========

Change the keyboard driver in Windows Setup to match the type of keyboard in
use. Most keyboards with 12 function keys use the "Enhanced 101- or 102- key
U.S. and Non-U.S. keyboards" driver.

REFERENCES
==========

"Windows for Workgroups Resource Kit," page 6-57 through 6-62.

Additional query words: 3.10 control

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Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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