Q126135: Problems Saving a Text File From Lotus 123 for Windows Running

Article: Q126135
Product(s): Microsoft Windows NT
Version(s): 3.10 3.50 3.51 4.00
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you attempt to save a file as text only from Lotus 123 for Windows version
4.0 or 5.0 under Windows NT, the following error appears:

  Unable to access output device

This error also occurs when you print from Lotus 123 for MS-DOS using the
backslash key (/) instead of using the Windows menus to print.

CAUSE
=====

Lotus 123 exports text and prints through a the WINGEN.DRV driver. This driver
was developed by Lotus to work with Windows and does not work with Windows NT.

RESOLUTION
==========

To work around this problem, print to file using the Generic Text Only driver
included in Windows NT 3.51 or 4.00.

Additional query words: prodnt 1-2-3 spreadsheet spread sheet
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.10 3.50 3.51 4.00

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