Q126789: MHS: Err Msg: Outpost: General File I/O Error

Article: Q126789
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Gateway to MHS, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When messages with attachments are received through the MHS Gateway, the
following error may occur:

  Outpost: Could not create Microsoft Mail mail item
  Outpost: General file I/O error

CAUSE
=====

This error message occurs when there is a problem with the subdirectories under
MAILDATA\ATT.

RESOLUTION
==========

To correct this problem, check the following:

1. Rights of ATT subdirectories. This should be read/write, and the
  subdirectories should not be marked as hidden.

2. Check to make sure all 16 subdirectories exist under the ATT subdirectory
  (AT0-AT9 and ATA-ATF). If any of these subdirectories does not exist, create
  it by using the MS-DOS MKDIR command or by choosing the File Manager Create
  Directory command.

Additional query words: 3.00

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateMHS300
Version           : MS-DOS:3.0

=============================================================================