Article: Q127807
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:6.0,6.2,6.21,6.22
Operating System(s):
Keyword(s): msdos
Last Modified: 23-NOV-1999
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The information in this article applies to:
- Microsoft MS-DOS operating system versions 6.0, 6.2, 6.21, 6.22
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SYMPTOMS
========
After you update the Microsoft Anti-Virus signature files, you receive the
following error message when you press the F9 key while you are running MS-DOS
Anti-Virus (MSAV.EXE):
Out of memory
When this error occurs, the computer may stop responding (hang).
Note that this problem occurs only with the MS-DOS Anti-Virus signature files.
This problem does not occur with the Windows Anti-Virus (MWAV.EXE) signature
files.
RESOLUTION
==========
The Microsoft MS-DOS Anti-Virus signature file update (DOSAV.EXE) dated 3/18/95
and later corrects the "Out of Memory" error the article discusses. All
information about the updated signature file for MS-DOS Anti-Virus is provided
by Symantec/Central Point.
MORE INFORMATION
================
Updated signature files for the Microsoft Anti-Virus programs for MS-DOS and
Windows are available from the Symantec/Central Point BBS or the
Symantec/Central Point forum on CompuServe. The updated signature list for
MS-DOS Anti-Virus is called DOSAV.EXE, dated 9/27/95. The updated signature list
for Windows Anti-Virus is called WINAV.EXE, dated 8/31/95.
The Symantec/Central Point BBS number is (541) 984-5366.
To reach the Symantec/Central Point forum on CompuServe, type "GO SYMDOS"
(without the quotation marks) or "SYMWIN" (without the quotation marks) at any
CompuServe prompt.
Additional query words: 6.00 6.20 6.21 6.22 dosav
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Keywords : msdos
Technology : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600
Version : MS-DOS:6.0,6.2,6.21,6.22
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