Article: Q127985
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 30-JUL-2001
SYMPTOMS
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When you play wave audio from any Microsoft multimedia application on a Pentium
computer with the Multi-Wave Innovation Platinum 16 sound card installed, you
may receive the following message
<MMTITLE> has caused a General Protection Fault in MSACM.DRV
where <MMTITLE> is the name of the application.
RESOLUTION
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The Multi-Wave Innovation Platinum 16 sound card requires an updated
Pentium-specific device driver when installed on a Pentium computer.
The device driver shipped with the Platinum 16 sound card is:
P16.SYS 2/1/94 11,228 Version 1.22
The updated device driver is:
P16.SYS 3/29/94 11,229 Version 1.21p
NOTE: Do not be confused by the version number of the necessary device driver.
The correct version is 1.21p.
The file is available on the Multi-Wave Innovations BBS. The filename is
PLATPEN.ZIP.
For additional information, contact Multi-Wave Innovations at:
- Technical Support: (408) 379-2848
- Bulletin Board Services (BBS): (408) 379-2927
The third-party product discussed here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.
Additional query words: 1995multi media multimedia multi-media mmtitles kbmm openv gp fault gfp
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