Article: Q129283
Product(s): Microsoft Windows NT
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 3.5
- Microsoft Windows NT Server version 3.5
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SYMPTOMS
========
When you attempt to use the Windows NT 3.5 Remote Access client (RASPHONE.EXE)
to connect to a RAS server, the following error appears:
Error Connecting To <servername>
Error 1: Incorrect Function
Press F1 for more information
where <servername> is the name of the RAS server that you are attempting to
connect to.
CAUSE
=====
This error message appears when you incorrectly install Microsoft Windows NT 3.5
U.S. Service Pack 2.
Steps to Reproduce Problem
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1. Download the Intel 3.5-inch Disk Set for Service Pack 2. This set includes
the following nine self-extracting executables:
RUNME.EXE
SP231.EXE
SP232.EXE
SP233.EXE
SP234.EXE
SP235.EXE
SP236.EXE
SP237.EXE
SP238.EXE
2. Extract each of the nine into a directory on your hard disk drive.
3. Run UPDATE.EXE from that directory to install Service Pack 2.
NOTE: You may receive error messages when attempting to copy the following
files:
OEMNSVSM.INF
OEMNXPTC.INF
VIDEO.INF
4. When the update program prompts you to restart Windows NT, choose ignore to
continue the installation. These files are copied to the
%SYSTEMROOT%\SYSTEM32 directory, despite the error message.
5. Attempt to use RASPHONE to connect to a RAS server.
You receive the error message noted above.
RESOLUTION
==========
To successfully use RAS to dial into a RAS server, do one of the following:
- Use the MAKE35.BAT file to create a disk set for Service Pack 2. After you
have created the eight Service Pack 2 disks using MAKE35.BAT, run UPDATE.EXE
from Disk 1 and follow the prompts to complete the installation of Service
Pack 2.
-or-
- Run Control Panel, choose Network, remove RAS, and then reinstall RAS. When
you are prompted for media during the reinstall, provide your original
Windows NT 3.5 CD-ROM or floppy disks.
This load the pre-Service Pack 2 RAS files. As soon as possible, reinstall
Service Pack 2 using the correct procedure to update the RAS files.
Additional query words: prodnt
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
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