Article: Q129297
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0,2.5
Operating System(s):
Keyword(s): kbenv kberrmsg kbmsn
Last Modified: 13-OCT-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- The Microsoft Network versions 1.2, 1.3, 2.0, 2.5
-------------------------------------------------------------------------------
SYMPTOMS
========
If you start Microsoft Windows in Safe mode and then attempt to connect to MSN,
The Microsoft Network, you receive the following error message:
Your modem (or other connecting device) is not functioning.
CAUSE
=====
When you start Windows in Safe mode, the path to The Microsoft Network is not
loaded.
RESOLUTION
==========
To connect to The Microsoft Network, restart Windows normally.
Additional query words: msn
======================================================================
Keywords : kbenv kberrmsg kbmsn
Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version : WINDOWS:1.2,1.3,2.0,2.5
Issue type : kbinfo
=============================================================================