Article: Q129771
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.0b,3.2
Operating System(s):
Keyword(s):
Last Modified: 08-NOV-1999
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The information in this article applies to:
- Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2
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SYMPTOMS
========
In Microsoft Mail for Windows, when you add a gateway address to your Personal
Address Book, the following error may occur:
A TPL file is missing from your server - contact your administrator.
NOTE: To select the Address Book, do the following:
1. From the Mail menu, choose Address Book.
2. Click the Custom Address icon. (It looks like a note card.)
3. Select the desired gateway, and click OK.
CAUSE
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The TPL file that corresponds with the selected gateway is either missing from
the TPL directory on the postoffice or is damaged. Each gateway has a
corresponding TPL file; for example, the SMTP gateway has a SMTP.TPL file.
RESOLUTION
==========
Restore the correct TPL file from another postoffice, the original installation
diskettes, or a backup of your postoffice.
Additional query words: 3.00 3.00b 3.20
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Keywords :
Technology : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b
Version : WINDOWS:3.0,3.0b,3.2
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