Q130191: Support Policies for Microsoft Press Books

Article: Q130191
Product(s): Microsoft Press
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 03-AUG-2001

SUMMARY
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Microsoft Press produces and distributes books and multimedia titles about
Microsoft products. This article provides basic support policies for Microsoft
Press books and multimedia titles.

Additional Microsoft Press Support information can be found at:

  http://www.microsoft.com/mspress/support

MORE INFORMATION
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General Support Policy
----------------------

Please search the Microsoft Knowledge Base prior to submitting your questions or
comments. Microsoft Press provides support information, including a search
facility for known errors or corrections, at the following Web site:

  http://www.microsoft.com/mspress/support/search.asp

For content issues not covered by this Web site, readers can send comments and
questions to the Microsoft Press Technical Support Team. Three email aliases are
provided, each focused on specific product segments:

  TKINPUT@microsoft.com (Training Kits, Readiness Reviews and Academic Learning
  Series (ALS) titles)
  RKINPUT@microsoft.com (Resource Kits)
  MSPINPUT@microsoft.com (all other MS Press books)

The email address for your book can typically be found on the Copyright page or
in the Introduction.

For Microsoft Press Interactive titles, contact 425-635-7033 for support. These
titles include:

- Online Training Kits

- Step by Step Interactive titles

- Starts Here titles

- Learn Now titles

- Microsoft Enterprise Learning Library (MELL) eBooks

For additional support information, please visit the Microsoft Press Support FAQ
Web site,

  http://www.microsoft.com/mspress/support/faq.asp

NOTE: Microsoft Press does not have any connection with Microsoft Product
documentation. If a customer needs help picking the best Microsoft Press book
for their needs, have them call Microsoft Press Sales at 1-800-MS-PRESS.


Microsoft Press is committed to providing books containing reliable, useful, and
timely information about Microsoft products and related technology.

For more information on Microsoft books, including articles that describe known
errors in Microsoft Press books, query on the following word here in the
Microsoft Knowledge Base:

  bookbug


Additional query words: bookbug reskit devkit progref sbs

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