Article: Q131157
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 3.5
- Microsoft Windows NT Server version 3.5
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SYMPTOMS
========
When you attempt to install a printer driver for the Apple LaserWriter Pro 810,
the files appear to be copied to your computer and then the following error
appears:
Could not create printer: Printer driver is unknown.
This problem occurs when a postscript printer was not previously installed.
Further attempts to install a printer continue to produce the error.
WORKAROUND
==========
To work around this problem, install another postscript printer and then install
the Apple LaserWriter Pro 810.
NOTE: You must reboot the computer before installing another postscript printer
driver.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem was corrected in Windows NT version 3.51.
Additional query words: prodnt
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version : 3.50
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