Article: Q131343
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s):
Keyword(s): kbtool
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 3.51
- Microsoft Windows NT Server version 3.51
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SYMPTOMS
========
When you install Office 95 under Windows NT 3.51, start help from one of the
Office applications, start the application, and then choose an "Answer Wizard"
from the Help menu, the help menu may disappear or appear as an incomplete
dialog box. If the Find tab button is blank and you attempt to use this
function, the following error appears:
WINHLP32 caused an invalid page fault in module WINHLP32.EXE at
0137:00401CF5.
RESOLUTION
==========
To correct this problem, install the latest U.S. Service Pack for Windows NT
version 3.51.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.51. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 3.51. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt
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Keywords : kbtool
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version : 3.51
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