Article: Q131617
Product(s): Microsoft Windows NT
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 3.1
- Microsoft Windows NT Workstation version 3.1
- Microsoft Windows NT Advanced Server, version 3.1
- Microsoft Windows NT Workstation versions 3.5, 3.51
- Microsoft Windows NT Server versions 3.5, 3.51
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SYMPTOMS
========
When you run the Windows NT Backup program (NTBACKUP.EXE) with a Sony 5200 DAT
tape device connected to an Adaptec 1540 SCSI controller on a Northwest Micro
Pentium computer, the following event appears in the Event Viewer:
Event ID: 7026
Source: Service Control Manager
Type: Error
Description: The following boot-start or system-start driver(s)
failed to load: AHA154x
NOTE: The backup operation may work correctly, but the restore operation may fail
with the following error message:
No catalogue found
CAUSE
=====
This problem occurs the tape device times out. The Northwest Micro Pentium
computer is not listed in the Windows NT Hardware Compatibility List (HCL).
RESOLUTION
==========
To correct this problem, you must modify the Registry.
WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use of Registry Editor can
be solved. Use this tool at your own risk.
1. Start the Registry Editor (REGEDT32.EXE) and locate the following Registry
subkey:
HKEY_CURRENT_USER\Software\Microsoft\NTBackup\Hardware
2. From the Edit menu, select Add Value.
3. Add the following:
Value Name: Drive Settling Time
Data Type: REG_SZ
String: 120
NOTE: The default value is 60.
The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
Additional query words: prodnt 3.10 hrdwr
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Keywords :
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