Article: Q132496
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 24-SEP-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

When you start Windows, you may receive the following error message:

  Invalid VxD dynamic link call to device number 0005, service 0001. Your
  Windows configuration is invalid. Run the Windows Setup program again to
  correct this problem.

CAUSE
=====

This error can occur if the following line is missing from the [386Enh] section
of the SYSTEM.INI file:

      device=*vtd

RESOLUTION
==========

Remove or remark out any reference to third-party virtual timer drivers in the
SYSTEM.INI file and then add the following line to the [386Enh] section of the
file:

      device=*vtd

MORE INFORMATION
================

This behavior can occur if the VTDA.386 file included with the Windows 3.11
Refresh Files is missing or damaged.

Additional query words: 3.10 3.11 vtd

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Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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