Article: Q132511
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s):
Keyword(s): kb3rdparty kbhw kbHardware
Last Modified: 08-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Workstation version 3.51
- Microsoft Windows NT Server version 3.51
-------------------------------------------------------------------------------
SYMPTOMS
========
Windows NT fails to shutdown correctly on some computers have video cards with
an S3 chipset.
RESOLUTION
==========
To work around this problem, start Windows NT in VGA mode.
To correct this problem, install the latest U.S. Service Pack for Windows NT
version 3.51.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 3.51. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 3.51. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: video s3 hang restart prodnt s3.sys
======================================================================
Keywords : kb3rdparty kbhw kbHardware
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version : 3.51
=============================================================================