Article: Q132886
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s):
Keyword(s): win95
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
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When you try to "wake up" your computer after Advanced Power Management (APM)
has shut down the screen, the screen may remain in sleep mode. To re-activate
the screen you must turn the computer off and back on.
CAUSE
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This problem can occur with Compaq computers using the Cirrus Logic 54xxx video
chip set because of a conflict between APM and the computer's BIOS.
RESOLUTION
==========
To resolve this problem, use one of the following methods:
- Do not enable APM in the computer's CMOS settings.
- Do not inform Windows 95 that the monitor is EnergyStar compliant.
- Disable APM in Device Manager in Windows 95.
- Contact Compaq about obtaining a BIOS upgrade.
MORE INFORMATION
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The following computers are known to exhibit this problem:
- Compaq Presario 520
- Compaq Presario 522
- Compaq Presario 524
- Compaq Presario 526
- Compaq Presario 528
- Compaq Prolinea 466
NOTE: These computers do not have a flash (programmable) BIOS, so the BIOS
chip(s) must be replaced. To perform this task, please contact Compaq Technical
Support.
Additional query words: energy star
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Keywords : win95
Technology : kbWin95search kbZNotKeyword3
Version : 95
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