Q134356: Error Message: General Failure in Microsoft Transport

Article: Q134356
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you send a multiple-recipient message that is password protected, you may
receive the following error message:

  General Failure in Microsoft Transport

CAUSE
=====

The error message is misleading. It may occur if one of the receiving fax
machines is a G3 fax machine. G3 fax machines do not support security features.

RESOLUTION
==========

Remove the password protection from the fax before you send it to a fax machine
that does not support security features.

MORE INFORMATION
================

If you send a single-recipient message that is password protected to a G3 fax
machine, you receive the following error message:

  Security features are not supported by the recipient

Additional query words: winfax

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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