Article: Q136014
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s):
Keyword(s): win95
Last Modified: 17-DEC-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows 95
-------------------------------------------------------------------------------
SYMPTOMS
========
After you run the PC Card (PCMCIA) Wizard to install protected-mode socket
services for a PCMCIA card, you are instructed to shut down Windows 95 and then
turn your computer off and back on. If you restart your computer by pressing
CTRL+ALT+DEL, instead of turning the computer off and back on, you may receive
an error message stating that the PCMCIA drivers are not working correctly.
CAUSE
=====
The protected-mode drivers for the PCMCIA controller may not initialize
correctly when you restart your computer by pressing CTRL+ALT+DEL because the
real-mode drivers still have control of the device.
RESOLUTION
==========
Shut down Windows 95 and then turn your computer off and back on.
MORE INFORMATION
================
The real-mode drivers may remain in memory after a "soft" reset. You must turn
the computer off and back on to completely remove the real-mode drivers from
memory.
This issue is known to affect Databook controllers.
The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.
REFERENCES
==========
Microsoft Windows 95 "Resource Kit," pages 614-617
======================================================================
Keywords : win95
Technology : kbWin95search kbZNotKeyword3
Version : 95
=============================================================================