Article: Q137396
Product(s): Microsoft Windows NT
Version(s): 3.10 3.50 3.51
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 3.1
- Microsoft Windows NT Workstation version 3.1
- Microsoft Windows NT Advanced Server, version 3.1
- Microsoft Windows NT Workstation versions 3.5, 3.51
- Microsoft Windows NT Server versions 3.5, 3.51
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SYMPTOMS
========
When you attempt to upgrade to Windows NT 3.51 from previous versions of Windows
NT using the Windows NT 3.5 Setup floppy disks, an "Unable to copy <file
name>" error message appears for the following files:
Upgrade From Windows NT 3.1
---------------------------
MVAPI32.DLL
OLEPRX32.DLL
NTVER.DLL
MUSRMGR.IND
CALC.IND
NTCMDS.IND
NPINCDET.DLL
FTUI32.DLL
FTENG32.DLL
WINNT.IND
Upgrade From Windows NT 3.5
---------------------------
NPINCDET.DLL
FTUI32.DLL
FTENG32.DLL
WINNT.IND
If you skip the copying operation of the files above, the following error message
appears:
Error!
The GINA.dll has created an unrecoverable error and Windows NT will reboot
after this.
When the computer reboots, the following STOP error message may appear:
STOP: 0xC000021A {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status
of 0xC000006d (0x00000000 0x00000000).
The system has been shutdown.
RESOLUTION
==========
To correct this problem, do one of the following:
- Use the Windows NT 3.51 Setup Boot floppy disks.
-or-
- Create the Windows NT 3.51 Setup Boot floppy disks using the /OX parameter.
For example:
WINNT.EXE /OX
-or-
WINNT32.EXE /OX
-or-
- Perform a floppyless installation of Windows NT 3.51 by typing the
following:
WINNT.EXE /B
-or-
WINNT32.EXE /B
Additional query words: prodnt hang blue screen fails
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version : 3.10 3.50 3.51
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