Article: Q137801
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s):
Keyword(s): win95
Last Modified: 14-FEB-2002
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
The General tab in Mouse properties may indicate that a PS/2-style mouse is
installed, even though you are using a serial mouse.
When this occurs, the PS/2 mouse port is displayed with an exclamation point in a
yellow circle in Device Manager.
CAUSE
=====
This behavior can occur if your computer has a PS/2 mouse port, but you are
using a mouse connected to a serial port. The PS/2 mouse port is the first mouse
port displayed in Device Manager, so the PS/2 mouse is displayed as the
installed device in Mouse properties.
RESOLUTION
==========
To correctly configure the mouse settings, follow these steps:
1. Disable the PS/2 mouse port in your computer's CMOS settings. For information
about how to do so, please consult your computer's documentation or
manufacturer.
NOTES:
- This may not work if your computer is a Plug and Play system, as the PS/2
mouse port will be redetected and reenabled the next time you start
Windows 95.
- On some older computers, disabling the PS/2 mouse port may not be an
option in the CMOS settings. Instead, there may be a jumper on the
motherboard to disable the port. Consult the computer's documentation or
manufacturer if you are not sure how to disable the port.
2. In Control Panel, double-click the System icon.
3. On the Device Manager tab, click Standard PS/2 Port Mouse, and then click
Properties.
4. Click the Original Configuration (Current) check box to clear it, and then
click OK.
If you decide later to use the PS/2 mouse port, reenable the port in your
computer's CMOS settings, and then run the Add New Hardware Wizard to redetect
it in Windows 95.
MORE INFORMATION
================
Some Plug and Play motherboards may actually have pinholes for a PS/2 mouse port
but have no PS/2 mouse port installed. In some cases, there may be no CMOS
settings or jumpers to disable the PS/2 mouse port. If this is the case,
following steps 2-4 above may resolve the situation.
Additional query words: ps2
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Keywords : win95
Technology : kbWin95search kbZNotKeyword3
Version : 95
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