Article: Q142425
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3,2.0
Operating System(s):
Keyword(s): kbenv kbmsnkbfaq
Last Modified: 08-OCT-1999
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The information in this article applies to:
- The Microsoft Network versions 1.3, 2.0
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SYMPTOMS
========
If you open the MSN, The Microsoft Network, Sign-In screen, change the service
type, and then click Connect, the MSN access number is dialed and it appears
that a connection is established, but nothing else happens.
CAUSE
=====
When the Sign-In screen is open, the correct transport software is not loaded
when you change service types.
RESOLUTION
==========
After you change the service type, close the Sign-In screen and then open it
again.
MORE INFORMATION
================
If you change the service type by using the Settings button on the Sign-In
screen, you receive a message indicating that you need to close the Sign- In
screen and open it again before you connect.
Additional query words: msn
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Keywords : kbenv kbmsn kbfaq
Technology : kbMSNSearch kbMSN200 kbMSN130
Version : WINDOWS:1.3,2.0
Issue type : kbprb
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