Article: Q142678
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s):
Keyword(s): kbprint kbPrinting
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
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When you try to print envelopes to a Hewlett-Packard (HP) 4/4M Plus printer
under Windows NT 4.0 using the 4/4M Plus Post Script drivers that ship with
Windows NT 4.0 and an HP envelope feeder unit, you receive the following error
message:
ME feed COMM 10.
This means that the printer driver does not see that there is an envelope feeder
attached to the printer. Below is a list of the printer driver versions involved
with this problem:
Driver Name: Pscript.dll
Data file: Hp4plus6.ppd
Config file: Pscrptui.dll
Driver version: 4.01
Environment: Windows NT x86
RESOLUTION
==========
Remove the envelope feeder and feed the envelopes manually.
STATUS
======
Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Additional query words: Hewlett Packard 4/4M Plus envelope
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Keywords : kbprint kbPrinting
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : 4.0
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