Article: Q143167
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kbdta kbconversion
Last Modified: 14-NOV-2000
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
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In Word 6.x or 7.x, when you open a Word 97 document that contains auto-numbered
footnote reference marks that are formatted as special characters using Word 97,
the special characters may change to Arabic numbers.
This occurs specifically when the auto-numbered reference is an asterisk, a
cross, a double cross, or a section break symbol.
CAUSE
=====
This problem occurs when you use the Word Import Converter (Mswrd832.cnv) to
open the document.
RESOLUTION
==========
To resolve this problem, upgrade to the latest version of the Word 97-2000
Import Converter. For additional information, please see the following article
in the Microsoft Knowledge Base:
Q162214 WD: How to Obtain the Word 97-2000 Import Converter
STATUS
======
Microsoft has confirmed this to be a problem with certain versions of the Word
97 Import Converter.
This problem was corrected in Word 2000.
Additional query words: import converter special characters mswrd832.cnv
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Keywords : kbdta kbconversion
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : WINDOWS:97
Issue type : kbbug
Solution Type : kbfix
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