Article: Q148716
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbsetup
Last Modified: 22-MAR-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 4.0
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SYMPTOMS
========
You might receive the following error message during installation of Microsoft
Exchange Server:
Microsoft Exchange Server Setup
Unable to configure the Windows NT Natural Language for the teletex codepage.
Access is denied. ID C0020005
CAUSE
=====
This error message usually occurs because the System32\C_20261.nls file is
marked read-only. It will also occur if the following registry entry is not
present:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NLs
\20261:REG_SZ:C_20261.NLS
WORKAROUND
==========
First, verify that Windows NT Service Pack 4 (SP4) has been installed. Then make
sure that C_20261.nls is the file that came with SP4 and it is not marked
read-only. Finally, make sure that the registry entry above is present.
Additional query words:
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Keywords : kbsetup
Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version : winnt:4.0
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