Article: Q149026
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s):
Last Modified: 16-DEC-1999
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The information in this article applies to:
- Microsoft Encarta 96 Encyclopedia for Windows
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SYMPTOMS
========
When you insert the Encarta compact disc into your CD-ROM drive, a generic-
looking icon represents the disc on the screen.
The icon is white and contains the Windows logo.
CAUSE
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The Encarta 96 compact disc contains an incorrectly named icon file.
RESOLUTION
==========
There is no resolution to this problem. No program functionality is lost.
However, Windows will not automatically update the CD-ROM icon for other Autorun
compact discs after the Encarta compact disc has been inserted. Restart Windows
to solve this minor problem.
STATUS
======
Microsoft has confirmed this to be a problem in the Encarta Encyclopedia 1996a
edition. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
================
When you insert the disc, Windows looks for a particular file containing
information about icon appearance. Because the file isn't found, Windows uses a
generic icon.
Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm compact disc
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Keywords :
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996
Version : WINDOWS:
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