Article: Q149113
Product(s): Microsoft Schedule+ for Windows
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 19-FEB-2002
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The information in this article applies to:
- Microsoft Schedule+ for AppleTalk Networks version 1.0 on Microsoft AppleTalk Mail
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NOTE: As of 1/28/98, Quarterdeck Mail became StarNine Mail.
As of March 27, 1996, Microsoft is supporting Microsoft Schedule+ for
AppleTalk Networks version 1.0 on a 24 hour callback basis. Schedule+ for
AppleTalk Networks version 1.0 may not function properly on Quarterdeck
Mail.
Please use the checklist in this article to collect information about your
system before you call Microsoft Product Support Services. You will be able
to work more effectively with a Microsoft Support engineer if all the
information needed to trace and solve your problem is available. Include
any troubleshooting steps you have taken in an effort to resolve the
problem. Please be as complete and specific as possible when you fill out
this form.
NOTE: There are multiple articles of this type. Each is different, so find
the one suited to your case by searching these keywords (without the
spaces):
MICROSOFT SCHEDULE+ VERSION 1.0 FOR APPLETALK NETWORKS PROBLEM REPORT FORM
MAIL SERVER
Server version: 3.0 3.0a 3.0b 3.1 3.1a 3.1c 3.1d 3.1f 3.6
Server name: ____________________________________________________
Site name: ______________________________________________________
Macintosh model: ________________________________________________
RAM installed: __________________________________________________
Macintosh OS version: System 6.0.x 7.0.x 7.1.x 7.5.x
Memory allotted to mail server: _________________________________
Size of Microsoft Mail data file: _______________________________
Server running as extension or application:
Number of users on this server: _________________________________
Number of addresses in ALL list (if applicable): ________________
Are Schedule+ Forms Installed? YES NO
Distribution Settings between servers: ( )Never,
( )Ever[ ]hours,
( )When changes occur
[ ]Distribute data to other sites
MAIL CLIENT
Client version: 3.0 3.0a 3.0b 3.1 3.1a 3.1c 3.1d 3.1f 3.6
Macintosh model: ________________________________________________
RAM installed: __________________________________________________
Macintosh Client OS version: System 6.0.x 7.0.x 7.1.x 7.5.x
Network topology: LocalTalk EtherTalk TokenTalk
Has this ever worked? YES NO
Is the users Mail Client working? YES NO
If printing problem, provide printer model and driver version(s):
_________________________________________________________________
What has changed, if known?
List All Error Messages Reported
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Detailed Description of the Problem
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Additional query words: atfcc fcc mac srvfcc client
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Keywords :
Technology : kbScheduleSearch
Version : :
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