Article: Q149687
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0,2.5,95
Operating System(s):
Keyword(s): kberrmsg kbmsn
Last Modified: 16-JUN-2001
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The information in this article applies to:
- The Microsoft Network versions 1.2, 1.3, 2.0, 2.5
- the operating system: Microsoft Windows 95
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SYMPTOMS
========
When you start Microsoft Exchange, you may receive the following error message:
The MAPI spooler has unexpectedly exited.
This error message occurs only if the The Microsoft Network Online Service
information service is installed in your profile.
CAUSE
=====
This error can occur if your Remote Mail headers file is damaged.
RESOLUTION
==========
Use Windows Explorer or My Computer to delete your Remote Mail headers file. The
file should be in the Windows folder, with the file name
MOS<user name>.rhc
where <user name> is your Windows 95 user name.
After you delete this file, it is automatically rebuilt.
MORE INFORMATION
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Additional query words: msn
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Keywords : kberrmsg kbmsn
Technology : kbOSWin95 kbOSWinSearch kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version : WINDOWS:1.2,1.3,2.0,2.5,95
Issue type : kbprb
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