Article: Q150547
Product(s): Microsoft Windows NT
Version(s): 3.51 4.0
Operating System(s):
Keyword(s): kbhw kbnetwork kbHardware
Last Modified: 09-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 3.51, 4.0
- Microsoft Windows NT Workstation versions 3.51, 4.0
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SYMPTOMS
========
Network clients using the NetBEUI protocol cannot connect to a server with a
SysKonnect FDDI network adapter. The client computer may display the following
error message:
Error 53: The network path was not found
while the Server receives the following event when the SysKonnect driver is
logged:
Event 5007 Timed out during an operation
If the event is logged while the server is running, other protocols (such as
TCP/IP and NWLink) resume operation. If you perform a network trace, you notice
that the server no longer responds to NetBIOS name resolution broadcasts.
CAUSE
=====
When the SysKonnect driver cannot access the FDDI ring for 15 seconds, the Event
5007 is logged and the card is reset. This is normally a hardware problem with
interrupt or DMA settings or an unplugged cable. When the ring is operational
again, a client using the NetBEUI protocol cannot reconnect as the driver does
not re-register the NetBIOS multicast address.
RESOLUTION
==========
Please contact SysKonnect for an updated driver that may correct this problem.
Additional query words: prodnt
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Keywords : kbhw kbnetwork kbHardware
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version : 3.51 4.0
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