Article: Q151851
Product(s): Microsoft Mastering Series
Version(s): 1.0
Operating System(s):
Keyword(s): kbmm kbsetup kbnokeyword kbBug kbISS
Last Modified: 27-JUL-2001
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The information in this article applies to:
- MSPRESS Mastering Microsoft Exchange Development ISBN 1-57231-337-4, version 1.0
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SYMPTOMS
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When you reinstall Mastering Exchange Development over an existing installation,
the Product ID changes from the original ID number to all zeros.
RESOLUTION
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The only resolution to this problem is to remove the program using the Remove
All option in Setup and reinstall it.
Do the following to remove the program:
1. Click the Start button, and then click Run.
2. Type "<CD-ROM drive letter>:\setup.exe" (without the quotation marks).
For example, if the CD-ROM drive is drive D, type "d:\setup.exe."
3. From the Setup choices window, click Remove All.
Do the following to reinstall the program:
1. Click the Start button, and then Click Run.
2. Type "<CD-ROM drive letter>:\setup.exe" (without the quotation marks).
The Product ID number will now be correct.
STATUS
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Microsoft has confirmed this to be a problem in the products listed above. We
are researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.
Additional query words: 1.00 multi media multimedia multi-media mmtitles PID
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Keywords : kbmm kbsetup kbnokeyword kbBug kbISS
Technology : kbMSPressSearch kbZNotKeyword2
Version : :1.0
Issue type : kbbug
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