Article: Q151961
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s):
Keyword(s): win95
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
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After you use Microsoft Backup to restore files, you may receive the following
error message:
Errors occurred during this operation. Do you want to view them now?
Clicking Yes displays the error.log file, which contains the following errors:
Microsoft Backup has encountered an unexpected error number. Quit and restart
Backup, and then try again.
Microsoft Backup cannot find this file. If this is a network file, the
network may not be available. Or, the file Backup is looking for may have
been deleted or moved.
CAUSE
=====
This behavior can occur if the files are being restored to a path that includes
a logical drive letter that does not exist on the computer.
For example, this behavior can occur if files are backed up from drive E on one
computer and then restored on a different computer that does not have a logical
drive E. By default, Backup attempts to restore files to the original location.
Because the drive is not present, Backup is unable to restore the files.
RESOLUTION
==========
To enable Backup to restore files to an alternate location, follow these steps:
1. In Backup, click Options on the Settings menu.
2. Click the Restore tab.
3. Click Alternate Location.
4. Click OK.
5. Try to restore the files again.
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Keywords : win95
Technology : kbWin95search kbZNotKeyword3
Version : 95
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