Article: Q152983
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s):
Keyword(s): kbother
Last Modified: 02-APR-1999
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The information in this article applies to:
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
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SYMPTOMS
========
When you send a Microsoft Fax from Microsoft Word while Microsoft Exchange is
offline (.OST file) and off the network, you will get the following error
message:
Information Store could not be opened.
CAUSE
=====
This happens when you use an .OST file only. It works fine when you use a .PST
file.
MORE INFORMATION
================
Faxes can be sent if the Microsoft Exchange client is already started and
working offline.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0
Windows 95 client. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words:
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Keywords : kbother
Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 kbExchange500Win95
Version : WINDOWS:4.0,5.0
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