Article: Q153605
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s):
Keyword(s): kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001
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The information in this article applies to:
- Microsoft Systems Management Server versions 1.0, 1.1
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SYMPTOMS
========
If USERTSR or USERIPX is not loaded, the Client Help Desk Option application
(EDITINI.EXE) in Systems Management Server displays the following incomplete
message:
Current setting not available. Remote Control Agent
The following message should have been displayed:
Current setting not available. Remote Control agent not loaded.
STATUS
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Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem has been corrected in Systems Management Server
version 1.2.
Additional query words: prodsms wuser remote control diagnostics helpdesk
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Keywords : kbtshoot smsremtshoot kbRemoteProg
Technology : kbSMSSearch kbSMS100 kbSMS110
Version : winnt:1.0,1.1
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