Article: Q154595
Product(s): Microsoft Exchange
Version(s): 4.0,5.0,5.5
Operating System(s):
Keyword(s): kbusage
Last Modified: 11-JAN-2002
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0, 5.5
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SYMPTOMS
========
When you attempt to start the Microsoft Exchange Directory service, you may
receive the following error message:
Could not start the Microsoft Exchange Directory service on \\servername.
Error 2140: An internal Windows NT error occurred.
In addition, the following events may appear in the application event log:
- Event ID: 5000
Source: MSExchangeIS
Type: Error
Category: General
Description: Unable to initialize the Microsoft Exchange Information Store
service. Error 4015.
- Event ID: 1121
Source: MSExchangeIS
Type: Error
Category: General
Description: Error 4015 connecting to the Microsoft Exchange Information
Server Directory Service.
CAUSE
=====
The Directory service will not start if the system date is later than January
17, 2038.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
versions 4.0 and 5.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: internal id 30d0180 1166 2140
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Keywords : kbusage
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version : :4.0,5.0,5.5
Issue type : kbprb
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