Article: Q155014
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0
Operating System(s):
Keyword(s):
Last Modified: 13-OCT-1999
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The information in this article applies to:
- The Microsoft Network versions 1.2, 1.3, 2.0
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If you move the Sign In screen while you are signing in to MSN, The
Microsoft Network, you may receive the following error message:
Guide.exe caused an invalid page fault in module Kernel32.dll at
0137:bff78068.
RESOLUTION
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Restart the computer and reconnect to MSN using these steps:
1. Press and hold down the CTRL and ALT keys while you press the DEL key to open
the Close Program dialogue box.
2. Click Sign In and then click End Task.
3. Restart the computer.
4. Sign in to MSN
MORE INFORMATION
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The same symptoms may occur if you click Cancel button on the Sign In screen
while you are signing in to MSN.
Additional query words: msn
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Keywords :
Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN120
Version : WINDOWS:1.2,1.3,2.0
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