Q155365: Cannot Uninstall Microsoft Internet Products in OSR2

Article: Q155365
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): osr2 win95 msiew95
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, version 2.0 
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SYMPTOMS
========

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail
and News, you find that they are not listed in the Add/ Remove Programs tool in
Control Panel.

CAUSE
=====

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and
do not register themselves in the uninstall list.

RESOLUTION
==========

To work around this problem, install these programs from the OSR2 CD-ROM, or
from the Web.

CD-ROM location:

  Program                  CD-ROM location
  ----------------------------------------------------
  Internet Explorer        Other\ie30\Msie30.exe
  Internet Mail and News   Other\Mailnews\Mailnews.exe

Web location:

  http://www.microsoft.com/ie/download/

Installing these programs causes them to be registered in the uninstall list.
After you install them, you can uninstall them using the Add/Remove Programs
tool.

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Keywords          : osr2 win95 msiew95 
Technology        : kbWin95search kbOPKSearch kbWin95
Version           : WINDOWS:95

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